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We will gladly accept returns of unused merchandise in original packaging for merchandise exchange or refund if:
Shipping and handling charges are nonrefundable.
Return shipping costs are the customer’s responsibility and are nonrefundable.
Refunds for gift returns will be in the form of store credit good in LeRoux Kitchen brick and mortar stores.
Refunds will be made according to form of payment at time of purchase.
To return an item by mail, please email us at customerservice@lerouxkitchen.com to receive a RMA number and instructions. Without valid proof of purchase, we are unable to accept any items for return or exchange.
If an item has a manufacturer’s defect or was received damaged, we will accept the item for return or exchange with proof of purchase.